Frequently Asked Questions

Get answers to frequently asked questions about web design and development services at Abstract27. Learn about pricing, project timelines, CMS options, remote collaboration, and more. Our FAQ page provides clarity for your digital needs, whether it's site updates, hosting, or post-launch assistance.

How much does a new website cost?

Our prices start at £500. Every website is unique and requires different components; we integrate custom websites specifically for startups, small businesses and entrepreneurs. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment.

How long will it take to get a new website?

On average, we aim for a two to four-week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time.

Do you only create Ghost websites?

Not only, but we love it! Ghost is a great content management system that now powers more than 3 Million websites. We also work with Wix, Squarespace, WordPress, and Shopify. Don't worry, we'll help you choose the solution that suits you best!

Do I have to be based in London to work with you?

Nope! We work with clients all over the world. Our team of English, French and Spanish speakers all work remotely.

Will I be able to update the site myself when it is finished?

Yes! We love to share our expertise, so you can control your website and feel comfortable with it. We’ll provide you with a 1:1 training session and a set of comprehensive video tutorials to help you find your way around. (Note: We love to answer your questions!)

Will you maintain my site for me?

We're able to do it! We keep an eye on things, update regularly, make daily backups, and continuously help our clients with technical issues.

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever!

When do I pay?

For most projects, payments are made at the start of the project. We can also work with you to set up a schedule that meets your needs. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.
We accept Bank transfers, PayPal, and all major credit cards.

Where should my website be hosted?

Hosting is super important! We can host your website for you or provide you with a list of our recommended hosts to help you find the right host at the right price.

What if I need help on my site down the road?

We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for years, so we aren’t going anywhere anytime soon.

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